Effective Date: May 1, 2025

Pet Scoop, Inc. (“Pet Scoop”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.petscoop.com) and use our services. By accessing our site, you consent to the practices described in this statement.

1. Collection of Personal Information

To provide our services, Pet Scoop may collect the following types of personally identifiable information:

• Full Name
• Mailing and Physical Address
• Email Address
• Phone Number
• Details about your property (e.g., gate codes, areas to be serviced)
• Pet information (e.g., names, birthdays)
• Billing and credit card/payment information (for service purchases)

We may also collect anonymous demographic information, including:

• Age
• Gender
• Household Income
• Geographic location

We do not collect personal information unless you voluntarily provide it, such as when:

• Registering for an account
• Request a Quote/Estimate
• Entering a contest or sweepstakes
• Signing up for promotional offers
• Contacting us via email or form
• Submitting payment information for services

We may gather additional personal or non-personal information in the future.

Note: If you share personal information on public message boards hosted by Pet Scoop, that information may be accessed and used by others.

2. Use of Personal Information

Pet Scoop uses your information to:

• Deliver requested services
• Communicate regarding your service or account
• Process transactions
• Inform you about related products or services
• Customize advertising content
• Improve our offerings through customer feedback and surveys

3. Sharing of Information

Pet Scoop does not sell, rent, or lease your personal information to third parties.

We may share your information with trusted partners for purposes such as:

• Statistical analysis
• Email or mail delivery
• Customer support
• Marketing or promotional outreach
• Delivery logistics

These partners are contractually obligated to maintain confidentiality and are only permitted to use your information to provide services on behalf of Pet Scoop.

Pet Scoop may disclose your information without notice if required by law or if we believe in good faith that disclosure is necessary to:

• Comply with legal obligations or processes
• Protect our rights or property
• Protect user safety or public safety
• Prevent fraud or abuse

Pet Scoop may also use customer data in connection with third-party advertising platforms (e.g., Google Ads, Facebook Ads) and survey tools to help reach and understand our audience.

4. Opt-Out Rights

• Under the California Consumer Privacy Act (CCPA) and similar regulations, you may:
• Request disclosure of categories of personal information shared for business purposes
• Opt out of the sale or sharing of your personal data
• Revoke authorization for third-party data disclosure

To exercise these rights, contact us at info@petscoop.com. We will honor valid opt-out requests unless you later provide express authorization.

5. Tracking and Cookies

We track website usage to better understand how users interact with our services and content. This includes:

• Pages visited
• Features used
• Duration of visit
• Clickstream data

We use cookies to personalize your online experience. Cookies allow the website to recognize returning users, remember preferences, and simplify repeat access.

You may disable cookies in your browser settings, though doing so may limit site functionality.

6. Automatically Collected Information

We may automatically collect data about your device and browsing behavior, including:

• IP address
• Browser type
• Access times
• Referring website addresses

This helps us maintain website performance, security, and improve your user experience.

7. External Links

Our website may link to other websites. Pet Scoop is not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of any external websites they visit.

8. Data Security

We use appropriate security measures, including Secure Socket Layer (SSL) encryption, to protect your personal information.

Despite our efforts, no online system can be guaranteed 100% secure. By using our services, you acknowledge:

• Internet transmission involves inherent risks
• We cannot guarantee absolute data security
• You share information at your own risk

9. Data Storage

Pet Scoop may store your data on servers maintained by third-party hosting providers. These providers are contractually required to secure and protect your data.

10. Right to Deletion

Upon a verifiable request, Pet Scoop will:

• Delete your personal information from our records
• Instruct our service providers to delete your data

However, we may deny deletion requests if retaining the information is necessary to:

• Fulfill a transaction or service
• Comply with a legal obligation
• Detect fraud or ensure security
• Debug and repair system issues
• Exercise free speech or comply with law
• Conduct lawful internal uses aligned with your expectations
• Conduct research with public value, with your consent

11. Communications

Email:
Pet Scoop may send you emails related to promotions, surveys, service confirmations, and updates. You can unsubscribe at any time by clicking the “Unsubscribe” link or emailing info@petscoop.com.

SMS/Text Messages:
If you provide your phone number through petscoop.com, you agree to receive texts and calls from Pet Scoop, including promotional content. You may opt out anytime by replying “STOP” to any text message or by emailing info@petscoop.com.

Message and data rates may apply. Message frequency varies.

12. Children

Pet Scoop does not knowingly collect information from children under age 18. If you are under 18, you must have parental or guardian consent to use our website or services.

13. Changes to this Policy

We may update this Privacy Policy periodically. When changes occur, we will notify you by:

• Email (to the address on file)
• Posting a notice on our website
• Updating the policy on our site

Continued use of our services after such updates indicates your acceptance of the revised policy.

14. Contact Information

For questions or concerns about this policy or your data:

Pet Scoop, Inc.
1260 W Byers Pl
Denver, CO 80223
Email: info@petscoop.com
Phone: 303-781-7667

15. Termination of Service

Either party may terminate services at any time.