FAQ

After more than 3 decades and over 3 million cleanups of Colorado yards and properties, we’ve answered a lot of questions about Scooping Poop. We’ve fetched the most commonly asked questions here for you. If you have a question that we didn’t answer here, please use the Contact Us page and ask away! Chances are someone else has the same question, and we’re always up for a good chat.

We are Denver Colorado’s Preferred Pooper Scooper Service.

We’ve been perfecting the art of doggy doo removal since 1994 and we are the only pooper scooper service to clean the entire front range from Fort Collins to Colorado Springs.

Our dedicated team is all about delivering professional and caring dog waste removal services at a rate that won’t make you howl. We’ve helped thousands of clients provide a clean, healthy and attractive environment for their families and pets.

Start enjoying your yard and pets again by simply calling us at 303-781-7667 or signing up HERE and join our pack of satisfied clients – we Guarantee it!

Safety is our top dog priority!

We’re like the vigilant lifeguards of poop patrol, ensuring that gates are firmly secured while in the yard and when leaving. Your dog’s in good paws with us – we take extra care to make sure they stay in their happy place while we clean the yard.

The Initial Cleanup (1st cleanup) typically costs a bit more than recurring service. The fee depends on the time since the last thorough cleaning and the number of dogs.

If it’s been a hot minute since the yard was last cleaned and there’s a treasure trove of doggy messes waiting, an initial dog waste cleanup fee will apply. We would be more than happy to come out and take a look at your turf, and we’ll provide a no-obligation estimate or you can simply enter some basic information for a Free Quote HERE.

We’re not into advance payments like most other services!

Your bill come your way on the first day of each month, after services have been performed.  It’ll show your Average Monthly Rate (A.M.R.) which stays the same each month (unless you change frequency or number of dogs), making budgeting and paying super easy.

Calculating your A.M.R. uses your per cleanup rate, figuring out the weekly cost, multiplying it by 52 weeks, and dividing by 12 months. It might seem like a brain teaser but picture this: Opting for Weekly service at $16.75 per cleanup, your A.M.R. would be $16.75 x 52 weeks = $871 / 12 months = $72.58 per month. You’ll always know the monthly cost, regardless of how many cleanups happened in the monthly billing cycle.

We accept checks, credit cards, money orders, and even PayPal.  Use “Monthly Auto Debit” for automatic, no-hassle payments.  You can also make a one-time credit card or PayPal Payment .  Check out our Pricing for the full scoop.

Our rates are as friendly as a golden retriever begging for a treat!

Pricing depends on a few things – how many furry mess-makers you have, how often you want your yard cleaned and the size of your yard.  But here’s the scoop: we’re one of the only pooper scooper services in Colorado that hauls the waste away for no extra charge.

Plus, we keep things simple – No advance payments or contracts required and we bill the same Average Monthly Rate at the end of the month, after services have been completed. 

Check out Pet Scoop’s pooper scooper pricing here – Pricing.

We are the only pet waste removal service…

…in the Colorado area that covers all Denver Metro areas from Boulder to Castle Rock and Golden to Aurora and almost all the Front Range from Fort Collins to Colorado Springs. Wondering if we patrol your turf? Call 303-781-7667 or enter your Zip Code HERE to see if we’re in your neighborhood.

Dog owners in need of a poo-free paradise!

Whether you’re unable, unwilling or just want to enjoy their yard and pets without the hassle or the mess, join our pack.

Our service is perfect for:

🐾 Parents with tiny humans who love being outdoor in a clean yard
🐾 Anyone who loves their yard—just not the mess that comes with it
🐾 Those with physical or visual impairments
🐾 Busy folks who have way better things to do than scoop poop

Besides being a smelly nuisance, dog waste is a health hazard – packed with bacteria, parasites, and other pathogens that put people, pets, and the environment as risk. Nasty stuff like E. coli, Salmonella, and Campylobacteria could lurk in every pile, so let us handle the dirty work while you enjoy a cleaner, healthier space.

Nope!  Start, stop or change service at anytime.

No contract here – since 1994, we have been committed to building customer loyalty through great service, not paperwork.  Check out our Terms of Service so you know what to expect while enjoying the freedom to start, stop or change your service whenever you please.

Absolutely! Our Scoop Techs don’t do fence parkour. 

Please unlock that gate on your service day (we’ll be sure to lock it back) or, if you prefer, we can loan you a lock, at NO cost, and your gate can remain locked without you having to hassle with it. No gate gymnastics required!

Only if your dog is a potential drama queen.

At Pet Scoop, “Passion for Pets” is one of our Core Values – we love dogs!  For us, every yard is like a mini dog park. But as much as our Scoop Techs adore furry friends, they’re also quite fond of their fingers. 

If your little diva tends to get a bit spicy and on the “No Go” list, we’ll need you to take the lead in confining or restraining her while we work in the yard.  Your Scoop Tech will text or call you before arriving and give you a friendly knock to make sure the entire household is aware that we have arrived. We like to confirm that Cujo is chilling indoors before we step into the yard.  If no one’s home to bring them in, we’ll have to skip that visit and scoop double the doo next time. 

Pawsitively! We’re your All-Season Poop Scoop Pros. 

When winter hits, our poop patrol squad is on a mission to tackle your dog’s poop-cycles. If the weather turns ruff, anticipate a short delay, but we’ll usually catch up within a day or two. Even if there’s still snow in your yard, we’ll tidy up decks, patios and anything we can find on top or where it’s melted, ensuring the waste does not continue to pile up.  If a major snowfall causes us to missed an entire cleanup, fear not. We’ll be there on your next scheduled visit, prepared to handle double the waste.

P.S. Even if your assigned day isn’t in the snowy day delay, your tech’s weekly schedule may be off.  Rest assured, they’ll keep you in the loop if you’re on the off-schedule delay list.

P.P.S. Your Average Monthly Rate remains unchanged, covering the extra cleanup load with no added cost.

To see all the detail on how we handle snow and winter scooping, click Winter Scooping

We work summer holidays but take a paws for these festive days:
  • Thanksgiving
  • Christmas
  • New Year’s Day

If your cleanup day falls on these holidays, we’ll aim for the day before or after.  If you need to have a dog indoors or a gate unlocked, your tech will contact you before the rescheduled scoop-date.

P.S. Even if your day isn’t on the holiday, your tech may have a funky schedule that week and will stay in touch.

Vacation awaits, but before you embark, let us know by calling or using our Contact Us Form.

We’re as flexible as a well-chewed dog toy.  Just give us heads-up, at least 24 hours or more, to avoid any un-needed yard visits. If your dog(s) won’t be frolicking in the yard (no waste accumulating) and we dodge an unnecessary trip, we’ll credit your monthly bill for that “skipped” cleanup.  

Contact us right away and we’ll adjust your doggy dynamics.

Whether a new pup joins the pack or an old friend bids the yard farewell, give us a shout. We’ll tweak your pricing accordingly.  Want more or fewer visits per week?  No problem!  Check out our Poop Scooper Service Fees for the scoop on rates. Connect with us to update your service by dialing 303-781-7667 or filling out our Contact Us Form.

Seamless moves with spotless yards!

If you’re relocating within the Denver-Metro or Front Range area from Ft. Collins to Colorado Springs, call us at 303-781-7667 or fill out our Contact Us Form. We’ll seamlessly shift your pooper scooper service to your new digs and make your move smoother, at least when it comes to the yard mess. 

Not recommended!

While your dog might see themselves as backyard gardeners, their “fertilizer” might not have the green thumb effect you’re hoping for.

Short answer: it’s a doggone challenges for our clients, techs and routes.

In the past, we gave Every Other Week service a shot, but found it was like trying to catch a runaway greyhound – exhausting…  Winter scooping sometimes meant skipping cleanings due to snow, leading to weeks of waste buildup, leaving our Scoop Techs in a race against time. It also messed with our schedule on routes designed for a smooth daily flow.  So, we ditched the headache for us and our clients, opting for weekly service at a similar monthly cost (we also offer twice weekly service).  It’s a win-win that leaves our clients and techs with more smiles and fewer piles!  

It’s an ancient canine art form called “Poop-dancing,” designed to keep you on your toes.

We’re still waiting for the day dogs evolve opposable thumbs. Until then, it’s a team effort.

Gift Certificate

If you have a special person in your life that has a dog, why not give them one of the most thoughtful and unique gifts available? Give the gift of freedom from the least favorite “chore” of having a dog… the gift of a professional poop scooping service.

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Trusted Since 1994

Client Raves!

See why hundreds of customer love us!

Pet Scoop4.9
Based on 610 reviews
Very satisfied with your services and professionalism.
Response from the owner:Thank you so much Amanda for the five star review! We are glad you are satisfied with our services and professionalism.
We recently switched to Pet Scoop in Arvada and have been so impressed with their service! They are incredibly thorough, reliable, and do an excellent job every time. You can tell they really care about the quality of their work and their customers. We noticed the difference immediately after switching companies. Highly recommend Pet Scoop to anyone looking for dependable and professional pet waste removal service!
Response from the owner:Thank you so much for the kind review! We’re so glad you noticed the difference after switching to Pet Scoop. We take a lot of pride in providing thorough and reliable dog waste removal service, and we’re happy to help keep yards clean in Arvada and throughout Colorado. We truly appreciate your recommendation and support 🐾
Crystal at pet scoop is great! She communicates, is kind and does a great job on our yard. Highly recommended 🐾🐶
Response from the owner:Thank you so much for your kind words! We’re so glad to hear Crystal has been kind and doing a great job on your yard. We’re happy to help keep your yard clean with our dog waste removal service, and we really appreciate the recommendation 🐾🐶
Easy convenient service
Response from the owner:Thank you so much for your review. We’re glad to hear you find our dog waste removal service easy and convenient. Keeping your yard clean and hassle free is what we’re here for. We appreciate your support!
Great customer service
Response from the owner:Thank you so much Jeff for the five-star review on our customer service! We really appreciate it.
I just started using Pet Scoop and so far they have been reliable and very friendly.
Response from the owner:Thank you so much for your review. We’re glad to hear things have been reliable and friendly. We’re happy to help with your dog waste removal and keeping your yard clean. We appreciate you giving Pet Scoop a chance to handle the dirty work! 😊
Incredibly reasonable price for a great job! Well done! I will happily recommend this place to friends and family
Response from the owner:Thank you so much, Garva. We’re glad you found our dog waste removal service to be a great value and that you’re happy with the cleanup. It means a lot that you’d recommend Pet Scoop to your friends and family. We really appreciate your support!
I have been using the service for a few weeks and it has been very helpful for us with being able to keep up with the dog poop with my husbands illness, this has been a life saver for me!
Response from the owner:Thank you so much, Steph. We’re really glad our dog waste removal service has been able to help make things a little easier for you. Keeping your yard clean and manageable is what we’re here for. We truly appreciate you trusting Pet Scoop 💛

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