FAQ

FAQ

FAQ2023-12-03T20:24:30-06:00

After more than 3 decades and over 3 million cleanups of Colorado yards and properties, we’ve answered a lot of questions about Scooping Poop. We’ve fetched the most commonly asked questions here for you. If you have a question that we didn’t bark about here, please use the Contact Us page and ask away! Chances are someone else has the same question, and we’re always up for a good chat.

Why Use Pet Scoop Services?2023-12-03T12:21:44-06:00

We are Denver Colorado’s Preferred Pooper Scooper Service.

We’ve been perfecting the art of doggy doo removal since 1994.  Our dedicated team is all about delivering professional and caring dog waste removal services at a rate that won’t make you howl. We’ve helped thousands of clients provide a clean, healthy and attractive environment for their families and pets. Start enjoying your yard and pets again by simply calling us at 303-781-7667 or signing up HERE and join our pack of satisfied clients – we Guarantee it!

How Do You Ensure My Dog’s Safety?2023-12-03T12:01:43-06:00

Safety is our top dog priority!

We’re like the vigilant lifeguards of poop patrol, ensuring that gates are firmly secured while in the yard and when leaving. Your dog’s in good paws with us – we take extra care to make sure they stay in their happy place while we do the cleanup cha-cha.

Does the Initial Dog Waste Cleanup Cost Extra?2023-12-03T16:39:23-06:00

The Initial Cleanup (1st cleanup) typically costs a bit more than recurring service. The fee depends on the time since the last thorough cleaning and the number of dogs.

If it’s been a hot minute since the yard was last cleaned and there’s a treasure trove of doggy delights waiting, an initial dog waste cleanup fee will apply. We would be more than happy to come out and take a look at your turf, and we’ll provide a no-obligation estimate or you can simply enter some basic information for a Free Quote HERE.

How Do I Pay for this “Scoop-tacular” Service?2023-12-03T17:17:56-06:00

We’re not into pre-poop payments!

Your bill come your way on the first day of each month, post-cleanup fun. It’ll show your Average Monthly Rate (A.M.R.) which stays the same each month (unless you change frequency or number of dogs), making budgeting and paying as easy as a belly rub.

Calculating your A.M.R. takes your per cleanup rate, figuring out the weekly cost, multiplying it by 52 weeks, and dividing by 12 months. It might seem like a brain teaser but picture this: Opting for Twice Weekly service at $11.50 per cleanup, your A.M.R. would be $11.50 x 2 = $23 weekly x 52 weeks = $1,196 / 12 months = $99.67 per month. You’ll always know the magic number, regardless of how many cleanups happened in the monthly billing cycle.

We accept checks, credit cards, money orders, and even PayPal.  Join the “Monthly Auto Debit” party for automatic, no-hassle payments.  You can also make a one-time credit card or PayPal Payment .  Check out our Pricing for the full scoop.

How Much Does Pooper Scooper Service Cost?2023-12-03T17:01:20-06:00

Our rates are as friendly as a wagging tail.

Cost depends on the number of dogs, frequency of dog waste pick up, and the size of the yard. Check out Pet Scoop’s pooper scooper pricing here – Pricing.

What Areas Does Pet Scoop Service?2023-12-03T13:45:46-06:00

We are the only pet waste removal service…

…in the Colorado area that covers all Denver Metro areas and Northern Front Range, including Fort Collins. We’re like the superheroes of poop cleanup, coving everywhere from Boulder to Castle Rock and Golden to Aurora. Wondering if we patrol your turf? Call 303-781-7667 or enter your Zip Code HERE to see if we’re in your neighborhood.

Who Should Use a Professional Pooper Scooper Service?2023-12-03T17:06:16-06:00

Dog owners in need of a poop-free paradise!

If who are unable, unwilling or just want to enjoy their yard and pets without the hassle of dog waste clean up, join our pack. Perfect for parents with tiny humans who love outdoor play or those who cherish their yard time. Also ideal for those with physical or visual impairments and anyone with better things to do than doggy doo duty. 

Am I Leashed to a Contract?2023-12-03T13:56:09-06:00

Nope!  Start, stop or change service at anytime.

No contract here – since 1994, we have been committed to building customer loyalty through great service, not paperwork.  Check out our Terms of Service so you know what to expect while enjoying the freedom to start, stop or change your service whenever you please.

Should I Unlock My Gate?2023-12-03T14:03:37-06:00

Absolutely! Our Scoop Techs don’t do fence parkour. 

Please unlock that gate on service day (we’ll be sure to lock it back) or, if you prefer, we can loan you a lock at no cost and your gate can remain locked without you having to hassle with it. No gate gymnastics required!

Will I Need to Confine or Restrain My Dog?2023-12-03T17:37:25-06:00

Only if your dog is a potential drama queen.

“Passion for Pets” is one of our Core Values.  Our Scoop Techs love dogs, and being with them feels like a day at the dog park!  However, they’re also quite attached to their fingers.  If your Princess tends to be a bit feisty, we’ll need you to take the lead in confining or restraining her while we work in the yard. Your Scoop Tech will text or call you before arriving to confirm that Cujo is keeping his cool indoors before we venture into the yard.

Do You Scoop Poop in Winter?2023-12-03T15:28:55-06:00

Pawsitively! We’re your All-Season Poop Scoop Pros. 

When winter hits, our poop patrol squad is on a mission to tackle your dog’s poop-cycles. If the weather turns ruff, anticipate a short delay, but we’ll usually catch up within a day or two. Even if there’s still snow in your yard, we’ll tidy up decks, patios and anything we can find on top or where it’s melted, ensuring the waste does not continue to pile up.  If a major snowfall causes us to missed an entire cleanup, fear not. We’ll be there on your next scheduled visit, prepared to handle double the waste.

P.S. Even if your assigned day isn’t in the snowy day delay, your tech’s weekly groove might dance to a different beat.  Rest assured, they’ll keep you in the loop if you’re VIP on the off-schedule delay list.

P.P.S. Your Average Monthly Rate remains unchanged, covering the extra cleanup load with no added cost.

What About Holidays?2023-12-03T15:12:10-06:00
We work summer holidays but take a paws for these festive days:
  • Thanksgiving
  • Christmas
  • New Year’s Day

If your cleanup day falls on these holidays, we’ll aim for the day before or after.  If you need to have a dog indoors or a gate unlocked, your tech will shoot you a bark before the rescheduled scoop-date.

P.S. Even if your day isn’t on the holiday, your tech may have a funky schedule that week and will stay in touch.

What If My Dog Wont Be Using the Yard Temporarily (ie Doggie Vacation)?2023-12-03T17:50:07-06:00

Vacation awaits, but before you embark, let us know by calling or using our Contact Us Form.

We’re as flexible as a well-chewed dog toy.  Just give us heads-up, preferably 24 hours or more, to avoid any un-needed yard visits. If your dog(s) won’t be frolicking in the yard (no waste accumulating) and we dodge an unnecessary trip, we’ll credit your monthly bill for that “skipped” cleanup.  

What If My Dog Pack Changes?2023-12-03T17:51:43-06:00

Give us a “bark” and we’ll adjust your doggy dynamics.

Whether a new pup joins the pack or an old friend bids the yard farewell, give us a shout. We’ll tweak your pricing accordingly.  Want more or fewer visits per week?  No problem!  Check out our Poop Scooper Service Fees for the scoop on rates. Connect with us to update your service by dialing 303-781-7667 or filling out our Contact Us Form.

I’m Moving, How Can I Change My Service?2023-12-03T16:37:35-06:00

Seamless moves with spotless yards!

If you’re relocating within the Denver-Metro or Northern Front Range area, ring us at 303-781-7667 or fill out our Contact Us Form. We’ll seamlessly shift your pooper scooper service to your new digs and make your move smoother, at least when it comes to the yard mess. 

Can My Dog’s Poop be Used as a Natural Fertilizer?2023-12-03T17:21:59-06:00

Not recommended!

While your dog might see themselves as backyard gardeners, their “fertilizer” might not have the green thumb effect you’re hoping for.

Why No Every Other Week Service Option?2023-12-03T18:27:41-06:00

Short answer: it’s a doggone challenges for our clients, techs and routes.

In the past, we gave Every Other Week service a shot, but found it was like trying to catch a runaway greyhound – exhausting…  Winter scooping sometimes meant skipping cleanings due to snow, leading to weeks of waste buildup, leaving our Scoop Techs in a race against time. It also messed with our groove on routes designed for a smooth daily flow.  So, we ditched the headache for us and our clients, opting for weekly service at a similar monthly cost.  It’s a win-win that leaves our clients and techs with more smiles and fewer piles!  

Why Does My Dog Choose the Most Inconvenient Spot To Do Their Business?2023-12-03T18:31:23-06:00

It’s an ancient canine art form called “Poop-dancing,” designed to keep you on your toes.

Can I Teach My Dog to Clean Up After Themselves?2023-12-03T18:33:33-06:00

We’re still waiting for the day dogs evolve opposable thumbs. Until then, it’s a team effort.

Gift Certificates

If you have a special person in your life that has a dog, why not give them one of the most thoughtful and unique gifts available. Freedom from scooping dog poop!

Learn more

Client Raves!

We’ve used Pet Scoop for years now and have always been extremely happy. They always keep us updated and the yard is wonderfully clean. Cant recommend them enough.
Cecilia Hendrix
Cecilia Hendrix
1701296761
The staff that comes to my home is always professional and kind. Make sure everything is fully cleaned and gate is always closed, if the mess wasn’t gone you would have no idea someone was in your space. We have an unfriendly dog and they notify us before they come and knock on the door to make sure dogs are put away if we don’t respond to text. We have them come once a week and have two large dogs and the price is perfect. This company has been the best choice I made for making life easier! Highly recommend to anyone thinking about trying!
Rayna Rodriguez
Rayna Rodriguez
1700085538
Drake has been wonderful at picking up the yard. Petscoop was easy to contact with questions not in the FAQs and get a timely response. Payment is very easy to set up when you sign up. If you have a problem they are true to their word and will get it fixed as soon as possible. I've only used their service for a few months but as long as I have dogs, I will gladly stay with them.
We Really Dig
We Really Dig
1693953797
Summer is wonderful and she met Fergus today. Absolutely love your service and your help is worth every single cent. If you are a dog owner, I highly recommend and their price is very reasonable. Thank you!!!!
Kate Kane
Kate Kane
1692906567
Best money spent. They have been scooping our backyard for a few months and they are great. The one and only time they didn't clean as well as I am used to, I called them and they came back the same day and did a thrilled clean up.Great customer service.
We have used Petscoop for several years now. They are reliable and the staff is respectful of your animals and property. We have had the same person come for years. Crystal is fantastic.
Amie Peterson
Amie Peterson
1690838791
We have been using Pet Scoop for several years. They have always done a great job. Their staff is friendly and always on time. I highly recommend this company for pet waste cleanup in your yard.
Holly Robinson
Holly Robinson
1690314319
Timely and consistent service and they always do a great, thorough job. Billing and communication is super easy! Thank you for running an incredible and reliable business.
Gina Dooley
Gina Dooley
1689994353
Not only the best pet waste company but one of the best overall company’s I have ever used. The customer service is impeccable to say the least. The technician they send out treats my dog like family, she jumps at the door to go say hi when the truck roles up! Absolutely wonderful company, don’t waste time with others. Thank you!!!
Zach Zepeski
Zach Zepeski
1689718758
Pet Scoop is phenomenal and you cannot beat the price. They are responsive, have all been so kind and they are very thorough. I have them come out once a week and it makes it so much easier to let the kids outside to play. They send me a message once they have completed their visit and they come rain or shine. I saw their truck in my neighborhood and figured I would give them a try. You should too! They won't let you down 🙂
Kyli Bailey
Kyli Bailey
1686619655
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We Service the Denver Metro Area and Northern Front Range

Arvada, Aurora, Boulder, Bow Mar, Brighton, Broomfield, Castle Rock, Centennial, Cherry Creek, Commerce City, Denver, Erie, Edgewater, Englewood, Fort Collins, Firestone, Golden, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Lonetree,  Longmont, Loveland, Morrison, Northglenn, Parker, Roxborough, Stapleton, Thornton, Westminster, Wheat Ridge.

 
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